Real-time support for field engineers' issues through video on mobile devices or laptops, allowing engineering staff across the north, central, and southern regions to avoid in-person meetings at the office.
Case Background and Client Needs:
Aver SVC500、EVC130
Project Background and Client Requirements:
The company aims to enable engineering staff across the north, central, and southern regions to avoid in-person meetings at the office. Additionally, regional engineering managers can use mobile devices or laptops for video calls to provide real-time support for troubleshooting field engineers' issues, offering more efficient and timely solutions.
Solutions Provided:
After comparing with other video conferencing systems, the high cost-performance advantage of the AVer SVC 500 became the final choice for customers. For example, the AVer SVC 500 is equipped with the industry's maximum 16-point MCU, the longest 3-year warranty, and is priced at only one-third of other brands, making these key factors in the purchasing decision.In terms of functionality, the main unit supports simultaneous dual-camera real-time display and provides built-in recording capabilities.It also utilizes WebRTC, an open protocol that enables web browsers to support real-time communication (RTC) functionality.This allows users to participate in video conferences usinge.WebRTC-supported browsers without needing to install additional softwar
Using WebTool, remote control of the main unit and camera allows for immediate machine setup and problem resolution. Additionally, by utilizing VCPlayer, users can convert and replay recorded files on their computer. As mobile devices become increasingly prevalent, mobile video conferencing is gradually becoming the mainstream.colleagues working remotely can connect to the meeting room using laptops, tablets, or smartphones, ensuring seamless communication. Furthermore, in the overall solution planning, the AVer video conferencing system is a great choice for budget-conscious companies, as it offers greater flexibility in both functionality and price compared to other brands.
Client Achievement Highlights:
Using the SVC500 with the mobile video conferencing software As mobile devices become increasingly prevalent, mobile video conferencing is gradually becoming the mainstream.enables sales personnel who are out of the office to directly connect with the manufacturer's technical support center for assistance, receiving the most immediate professional technical support. As mobile devices become increasingly prevalent, mobile video conferencing is gradually becoming the mainstream. With AVer video conferencing systems and these free value-added software tools, employees can use mobile devices for even greater convenience and flexibility while working remotely. This enhances corporate mobility and agility, helping businesses provide the most timely and professional service to customers.
