{"id":16964,"date":"2025-01-21T19:51:33","date_gmt":"2025-01-21T11:51:33","guid":{"rendered":"http:\/\/hualiteq.com\/?page_id=16964"},"modified":"2025-05-07T17:58:25","modified_gmt":"2025-05-07T09:58:25","slug":"eicc","status":"publish","type":"page","link":"https:\/\/hualiteq.com\/en\/brands\/eicc\/","title":{"rendered":"EICC- Enghouse Interactive"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16964\" class=\"elementor elementor-16964\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d8dbe8 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"5d8dbe8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c7d67be elementor-widget elementor-widget-heading\" data-id=\"c7d67be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><h2 data-elementor-setting-key=\"title\" data-pen-placeholder=\"\u5728\u6b64\u8f38\u5165...\" style=\"font-style: normal\">Enghouse Interactive Communication Center<span style=\"color: var( --e-global-color-astglobalcolor3 );font-size: 3rem;font-style: inherit;text-align: var(--text-align);background-color: var(--ast-global-color-5)\"><\/span><\/h2><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3448778 elementor-widget elementor-widget-heading\" data-id=\"3448778\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Powerful Contact Center Service Software<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b45280 e-flex e-con-boxed e-con e-parent\" data-id=\"4b45280\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-197e33b e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"197e33b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:100}\">\n\t\t<div class=\"elementor-element elementor-element-1928be3 e-con-full e-flex e-con e-child\" data-id=\"1928be3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ee3fc6f elementor-widget elementor-widget-image\" data-id=\"ee3fc6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"360\" height=\"240\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2025\/05\/EICC-\u5b98\u7db2\u8f2a\u64ad-New-Logo.png\" class=\"attachment-large size-large wp-image-18143\" alt=\"\" srcset=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2025\/05\/EICC-\u5b98\u7db2\u8f2a\u64ad-New-Logo.png 360w, https:\/\/hualiteq.com\/wp-content\/uploads\/2025\/05\/EICC-\u5b98\u7db2\u8f2a\u64ad-New-Logo-300x200.png 300w, https:\/\/hualiteq.com\/wp-content\/uploads\/2025\/05\/EICC-\u5b98\u7db2\u8f2a\u64ad-New-Logo-18x12.png 18w\" sizes=\"(max-width: 360px) 100vw, 360px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0d4e289 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"0d4e289\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;,&quot;animation_delay&quot;:200}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af957b0 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"af957b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>EICC \u2013 Enghouse Interactive Communications Center<br \/>EICC is a powerful customer service software that supports switching systems such as Microsoft Skype for Business and Teams. This product is used by industry leaders such as TSMC, Air New Zealand, IBM and Nestl\u00e9.<\/p><p>EICC provides multimedia queuing functions such as phone voice, email (e-mail), chat (chat), and text messages (sms), as well as skills-based routing, to respond and process with the highest efficiency All customer needs.<\/p><p>Customer service supervisors can grasp real-time information at any time through mobile devices, including the operation status of customer service staff, agents who need assistance, whether the current waiting time is reasonable, etc. At the same time, supervisors can take over the service when necessary and solve problems quickly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Enghouse Interactive Communication Center \u529f\u80fd\u5f37\u5927\u7684\u5ba2\u6236\u670d\u52d9\u8edf\u9ad4 E [&hellip;]<\/p>\n","protected":false},"author":16,"featured_media":0,"parent":13316,"menu_order":32,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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