{"id":24683,"date":"2026-07-27T16:21:56","date_gmt":"2026-07-27T08:21:56","guid":{"rendered":"https:\/\/hualiteq.com\/?page_id=24683"},"modified":"2026-08-19T17:59:24","modified_gmt":"2026-08-19T09:59:24","slug":"genesys","status":"publish","type":"page","link":"https:\/\/hualiteq.com\/en\/brands\/genesys\/","title":{"rendered":"Genesys"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24683\" class=\"elementor elementor-24683\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38dc800 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"38dc800\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-53ce258 e-con-full e-flex e-con e-child\" data-id=\"53ce258\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c26eb53 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"c26eb53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2026\/07\/scimgsUk1EW.webp\" class=\"attachment-full size-full wp-image-24147\" alt=\"Genesys\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9dc4edc e-con-full e-flex e-con e-child\" data-id=\"9dc4edc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5ec9164 e-con-full e-flex e-con e-child\" data-id=\"5ec9164\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19e0aed elementor-widget elementor-widget-text-editor\" data-id=\"19e0aed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><del>\u3000\u3000\u3000<\/del>\u3000BRAND STORY<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e3551b9 elementor-widget elementor-widget-heading\" data-id=\"e3551b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u54c1\u724c\u4ecb\u7d39<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1996ec4 elementor-hidden-desktop elementor-hidden-mobile elementor-widget-tablet__width-initial elementor-widget elementor-widget-image\" data-id=\"1996ec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2026\/07\/scimgsUk1EW.webp\" class=\"attachment-full size-full wp-image-24147\" alt=\"Genesys\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dc647f8 e-con-full e-flex e-con e-child\" data-id=\"dc647f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-afe03ee elementor-widget__width-initial elementor-widget-tablet__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"afe03ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Genesys\u900f\u904e\u65d7\u8266\u7522\u54c1Genesys Cloud\u2122\u63d0\u4f9b\u5ba2\u6236\u9ad4\u9a57\u8207\u806f\u7d61\u4e2d\u5fc3\u6280\u8853\uff0c\u6db5\u84cb\u5168\u901a\u8def\u8def\u7531\u3001AI\u865b\u64ec\u5ba2\u670d\u3001\u5c0d\u8a71\u5f0fAI\u3001\u4eba\u529b\u8cc7\u6e90\u53c3\u8207\u7ba1\u7406\uff08WEM\uff09\u3001AI Copilot\uff0c\u4ee5\u53ca\u5ba2\u6236\u65c5\u7a0b\u7ba1\u7406\u3002\u4ee5\u4ee3\u7406\u5f0fAI\uff08Agentic AI\uff09\u70ba\u6838\u5fc3\uff0c\u8b93\u4f01\u696d\u80fd\u5927\u898f\u6a21\u81ea\u52d5\u5316\u3001\u500b\u4eba\u5316\u4e26\u512a\u5316\u6bcf\u500b\u5ba2\u6236\u8207\u54e1\u5de5\u7684\u4e92\u52d5\u65c5\u7a0b\u3002\u670d\u52d9\u5168\u7403\u903e100\u500b\u570b\u5bb6\u3001\u8d85\u904e8,000\u500b\u7d44\u7e54\uff0c\u4e26\u5df2\u9023\u7e8c11\u5e74\u7372Gartner\u9b54\u529b\u8c61\u9650CCaaS\u9818\u5c0e\u8005\u8a8d\u53ef\u3002<\/p><p data-pm-slice=\"1 1 []\">Genesys\u65bc1990\u5e74\u7531Gregory Shenkman\u8207Alec Miloslavsky\u5275\u7acb\uff0c\u7e3d\u90e8\u4f4d\u65bc\u7f8e\u570b\u52a0\u5ddeMenlo Park\uff0c\u70ba\u79c1\u6709\u4f01\u696d\uff0c\u6295\u8cc7\u65b9\u5305\u62ecPermira\u3001Salesforce Ventures\u53caServiceNow\uff0c\u5168\u7403\u54e1\u5de5\u7d046,000\u4eba\u3002\u670d\u52d9\u91d1\u878d\u670d\u52d9\u3001\u96fb\u4fe1\u3001\u91ab\u7642\u3001\u96f6\u552e\u53ca\u653f\u5e9c\u7b49\u7522\u696d\u7684\u4e2d\u5927\u578b\u4f01\u696d\u3002\u8fd1\u671f\u91cd\u8981\u6210\u5c31\uff1a\u9023\u7e8c11\u5e74\u7372Gartner\u9b54\u529b\u8c61\u9650CCaaS\u9818\u5c0e\u8005\uff0c\u4ee5\u53ca\u7372Forrester Wave CCaaS Q2 2025\u5831\u544a\u8a55\u70ba\u9818\u5c0e\u8005\uff0c\u5728AI\u67b6\u69cb\u8207\u4eba\u529b\u7ba1\u7406\u6e96\u5247\u53d6\u5f97\u6700\u9ad8\u5206\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-542d6c7 elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"542d6c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2026\/07\/scimgsUk1EW.webp\" class=\"attachment-full size-full wp-image-24147\" alt=\"Genesys\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-665bfb7 e-flex e-con-boxed e-con e-parent\" data-id=\"665bfb7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a848815 elementor-widget__width-initial elementor-widget elementor-widget-video\" data-id=\"a848815\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/www.youtube.com\\\/watch?v=qceazEkoh54&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f9c865 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"6f9c865\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;zoomIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ea15dfa elementor-widget elementor-widget-text-editor\" data-id=\"ea15dfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><del>\u3000\u3000\u3000<\/del>\u3000CORE STRENGTHS<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69c1e9a elementor-widget elementor-widget-heading\" data-id=\"69c1e9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u7368\u5bb6\u6280\u8853\u8207\u6838\u5fc3\u512a\u52e2<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b8abe3b e-con-full e-flex e-con e-child\" data-id=\"b8abe3b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b1d605c e-con-full e-flex e-con e-child\" data-id=\"b1d605c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:100,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d6840dc elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"d6840dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-puzzle-piece\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29d31d8 elementor-widget elementor-widget-text-editor\" data-id=\"29d31d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>AI\u9a45\u52d5\u7684\u5168\u901a\u8def\u9ad4\u9a57\u5354\u8abf<\/strong><\/h5><p>Genesys Cloud\u6574\u5408\u8a9e\u97f3\u3001\u96fb\u90f5\u3001\u5373\u6642\u901a\u8a0a\u3001\u793e\u7fa4\u5a92\u9ad4\u8207\u8a0a\u606f\u65bc\u7d71\u4e00\u4f47\u5217\uff0c\u4ee5AI\u8def\u7531\u78ba\u4fdd\u5ba2\u6236\u6839\u64da\u5373\u6642\u610f\u5716\u3001\u6b77\u53f2\u8a18\u9304\u8207\u512a\u5148\u9806\u5e8f\u88ab\u5c0e\u81f3\u6b63\u78ba\u7684\u4eba\u5de5\u6216AI\u8cc7\u6e90\uff0c\u964d\u4f4e\u8f49\u63a5\u7387\u4e26\u63d0\u5347\u9996\u6b21\u89e3\u6c7a\u7387\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-910e92e e-con-full e-flex e-con e-child\" data-id=\"910e92e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:100,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6254fe6 elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"6254fe6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-puzzle-piece\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2049b29 elementor-widget elementor-widget-text-editor\" data-id=\"2049b29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>\u4ee3\u7406\u5f0fAI\u8207Agent Copilot<\/strong><\/h5><p>Genesys Cloud\u4ee3\u7406\u5f0fAI\u53ef\u900f\u904e\u4f4e\u7a0b\u5f0f\u78bcAI Studio\u81ea\u4e3b\u8655\u7406\u7aef\u5230\u7aef\u5ba2\u6236\u5de5\u4f5c\u6d41\u7a0b\uff0c\u540c\u6642AI Copilot\u5728\u901a\u8a71\u4e2d\u5373\u6642\u63d0\u4f9b\u5efa\u8b70\u56de\u8986\u3001\u6700\u4f73\u5f8c\u7e8c\u884c\u52d5\u53ca\u5c0d\u8a71\u5f8c\u6458\u8981\uff0c\u964d\u4f4e\u8655\u7406\u6642\u9593\u4e26\u63d0\u5347\u670d\u52d9\u54c1\u8cea\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f5a8ddc e-con-full e-flex e-con e-child\" data-id=\"f5a8ddc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:100,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d5450b8 elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"d5450b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-puzzle-piece\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4052f8e elementor-widget elementor-widget-text-editor\" data-id=\"4052f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>\u7aef\u5230\u7aef\u5ba2\u6236\u65c5\u7a0b\u7ba1\u7406\u8207\u5206\u6790<\/strong><\/h5><p>Genesys Cloud\u6355\u6349\u4e26\u5206\u6790\u8de8\u901a\u8def\u3001\u8de8\u6642\u9593\u7684\u6bcf\u500b\u5ba2\u6236\u63a5\u89f8\u9ede\uff0c\u900f\u904e\u65c5\u7a0b\u7ba1\u7406\u8b58\u5225\u6469\u64e6\u9ede\u3001\u9810\u6e2c\u6d41\u5931\u98a8\u96aa\u4e26\u89f8\u767c\u4e3b\u52d5\u4ecb\u5165\uff0c\u4f7fCX\u4e3b\u7ba1\u80fd\u512a\u5316\u5b8c\u6574\u5ba2\u6236\u751f\u547d\u9031\u671f\u800c\u975e\u50c5\u9650\u65bc\u55ae\u6b21\u4e92\u52d5\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09685f8 e-con-full e-flex e-con e-child\" data-id=\"09685f8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;animation&quot;:&quot;none&quot;,&quot;animation_delay&quot;:100,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d685661 elementor-view-stacked elementor-shape-rounded elementor-widget elementor-widget-icon\" data-id=\"d685661\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-puzzle-piece\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05ef2dd elementor-widget elementor-widget-text-editor\" data-id=\"05ef2dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5><strong>\u4eba\u529b\u8cc7\u6e90\u53c3\u8207\u7ba1\u7406<\/strong><\/h5><p>Genesys WEM\u5305\u542bAI\u9a45\u52d5\u7684\u4eba\u529b\u9810\u6e2c\u3001\u6392\u73ed\u8207\u54c1\u8cea\u7ba1\u7406\uff0c\u81ea\u52d5\u9810\u6e2c\u9700\u6c42\u3001\u751f\u6210\u6392\u73ed\u8868\uff0c\u4e26\u5c0d100%\u7684\u4e92\u52d5\u9032\u884c\u5408\u898f\u8a55\u4f30\u8207\u6559\u7df4\u8f14\u5c0e\uff0c\u5354\u52a9\u806f\u7d61\u4e2d\u5fc3\u5728\u63a7\u5236\u4eba\u529b\u6210\u672c\u7684\u540c\u6642\u63d0\u5347\u5ba2\u670d\u6eff\u610f\u5ea6\u3002<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3c540f8 elementor-widget elementor-widget-text-editor\" data-id=\"3c540f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><del>\u3000\u3000\u3000<\/del>\u3000AWARDS &amp; RECOGNITION<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a07fd9 elementor-widget elementor-widget-heading\" data-id=\"2a07fd9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u5e02\u5834\u8a8d\u53ef\u8207\u734e\u9805<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-065c955 elementor-arrows-position-outside elementor-widget__width-initial elementor-widget elementor-widget-n-carousel\" data-id=\"065c955\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide #1&quot;,&quot;_id&quot;:&quot;11ebbca&quot;},{&quot;slide_title&quot;:&quot;Slide #2&quot;,&quot;_id&quot;:&quot;ff80942&quot;},{&quot;slide_title&quot;:&quot;Slide #3&quot;,&quot;_id&quot;:&quot;cf3ddc3&quot;}],&quot;slides_to_show&quot;:&quot;2&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;speed&quot;:500,&quot;arrows&quot;:&quot;yes&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"\u8f2a\u64ad\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"polite\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 \u6216 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-904e7f2 e-con-full e-flex e-con e-child\" data-id=\"904e7f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f6e02c elementor-position-left elementor-vertical-align-middle elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"7f6e02c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.genesys.com\/company\/newsroom\/announcements\/genesys-named-a-leader-in-the-2025-gartner-magic-quadrant-for-contact-center-as-a-service-for-11th-consecutive-year\" target=\"_blank\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/pr-genesys-named-a-leader-in-the-2024-gartner-magic-quadrant-thumbnail.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">2025 Gartner Magic Quadrant for Contact Center as a Service \u2014 Leader<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 \u6216 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3e5f5d5 e-con-full e-flex e-con e-child\" data-id=\"3e5f5d5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80673ac elementor-position-left elementor-vertical-align-middle elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"80673ac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.genesys.com\/company\/newsroom\/announcements\/genesys-ranked-as-a-leader-in-cloud-contact-center-report-by-top-analyst-firm\" target=\"_blank\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/pr-genesys-ranked-as-a-leader-in-cloud-contact-center-thumbnail.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">2025 Forrester Wave Contact Center as a Service Platforms Q2 2025 \u2014 Leader<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 \u6216 3\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc1b926 e-con-full e-flex e-con e-child\" data-id=\"fc1b926\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-06dcc3a elementor-position-left elementor-vertical-align-middle elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"06dcc3a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/www.genesys.com\/company\/newsroom\/announcements\/genesys-named-a-leader-in-the-2024-gartner-magic-quadrant-for-contact-center-as-a-service-for-10th-consecutive-year\" target=\"_blank\" tabindex=\"-1\"><img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/pr-genesys-named-a-leader-in-the-2024-gartner-magic-quadrant-thumbnail.webp\" title=\"\" alt=\"\" loading=\"lazy\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">2024 Gartner Magic Quadrant for Contact Center as a Service \u2014 Leader<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"\u4e0a\u4e00\u7bc7\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-left\"><\/i>\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"\u4e0b\u4e00\u7bc7\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-chevron-right\"><\/i>\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b00158e e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"b00158e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1436038 e-con-full e-flex e-con e-child\" data-id=\"1436038\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e98a5b3 e-n-tabs-none elementor-widget elementor-widget-n-tabs\" data-id=\"e98a5b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;tabs_justify_horizontal&quot;:&quot;start&quot;,&quot;tabs_justify_horizontal_mobile&quot;:&quot;stretch&quot;,&quot;horizontal_scroll_mobile&quot;:&quot;enable&quot;,&quot;tabs_justify_horizontal_tablet&quot;:&quot;stretch&quot;,&quot;horizontal_scroll&quot;:&quot;disable&quot;}\" data-widget_type=\"nested-tabs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-tabs\" data-widget-number=\"244884915\" aria-label=\"\u6a19\u7c64\u3002\u4f7f\u7528 Enter \u6216 Space \u958b\u555f\u9805\u76ee\uff0c\u4f7f\u7528 Escape \u95dc\u9589\u9805\u76ee\uff0c\u4e26\u4f7f\u7528\u7bad\u982d\u9375\u5c0e\u822a\u3002\">\n\t\t\t<div class=\"e-n-tabs-heading\" role=\"tablist\">\n\t\t\t\t\t<button id=\"e-n-tab-title-2448849151\" data-tab-title-id=\"e-n-tab-title-2448849151\" class=\"e-n-tab-title\" aria-selected=\"true\" data-tab-index=\"1\" role=\"tab\" tabindex=\"0\" aria-controls=\"e-n-tab-content-2448849151\" style=\"--n-tabs-title-order: 1;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t\u89e3\u6c7a\u65b9\u6848\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t<button id=\"e-n-tab-title-2448849152\" data-tab-title-id=\"e-n-tab-title-2448849152\" class=\"e-n-tab-title\" aria-selected=\"false\" data-tab-index=\"2\" role=\"tab\" tabindex=\"-1\" aria-controls=\"e-n-tab-content-2448849152\" style=\"--n-tabs-title-order: 2;\">\n\t\t\t\t\t\t<span class=\"e-n-tab-title-text\">\n\t\t\t\t\u7cbe\u9078\u7522\u54c1\t\t\t<\/span>\n\t\t<\/button>\n\t\t\t\t\t<\/div>\n\t\t\t<div class=\"e-n-tabs-content\">\n\t\t\t\t<div id=\"e-n-tab-content-2448849151\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2448849151\" data-tab-index=\"1\" style=\"--n-tabs-title-order: 1;\" class=\"e-active elementor-element elementor-element-0c8839b e-con-full e-grid e-con e-child\" data-id=\"0c8839b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8cc4548 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"8cc4548\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><a href=\"https:\/\/hualiteq.com\/en\/solution\/contact-center-customer-experience\/\" tabindex=\"-1\"><img decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2026\/06\/scimgDH6MRL.webp\" class=\"attachment-full size-full wp-image-22737\" alt=\"\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3\u8207\u9ad4\u9a57\" \/><\/a><\/figure><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">\u5ba2\u6236\u670d\u52d9\u4e2d\u5fc3\u8207\u9ad4\u9a57<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div id=\"e-n-tab-content-2448849152\" role=\"tabpanel\" aria-labelledby=\"e-n-tab-title-2448849152\" data-tab-index=\"2\" style=\"--n-tabs-title-order: 2;\" class=\" elementor-element elementor-element-ec9fefb e-con-full e-flex e-con e-child\" data-id=\"ec9fefb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-051de60 elementor-grid-5 elementor-grid-tablet-4 elementor-grid-mobile-2 elementor-products-grid elementor-wc-products elementor-widget elementor-widget-woocommerce-products\" data-id=\"051de60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-products.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"woocommerce columns-5 \"><ul class=\"products elementor-grid columns-5\">\n<li class=\"desktop-align-center tablet-align-left mobile-align-center ast-product-gallery-layout-horizontal-slider ast-product-gallery-with-no-image ast-magnify-disabled ast-product-tabs-layout-horizontal product type-product post-24145 status-publish first instock product_cat-920 product_cat-918 has-post-thumbnail shipping-taxable product-type-simple\">\n\t<a href=\"https:\/\/hualiteq.com\/en\/product\/genesys-cloud-cx\/\" class=\"woocommerce-LoopProduct-link woocommerce-loop-product__link\"><img decoding=\"async\" width=\"600\" height=\"300\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2026\/07\/scimgsUk1EW.webp\" class=\"attachment-woocommerce_thumbnail size-woocommerce_thumbnail\" alt=\"Genesys\" \/><h2 class=\"woocommerce-loop-product__title\">Genesys Cloud CX<\/h2>\n<\/a><a href=\"https:\/\/hualiteq.com\/en\/product\/genesys-cloud-cx\/\" aria-describedby=\"woocommerce_loop_add_to_cart_link_describedby_24145\" data-quantity=\"1\" class=\"button product_type_simple \" data-product_id=\"24145\" data-product_sku=\"\" aria-label=\"\u6df1\u5165\u77ad\u89e3\u300cGenesys Cloud CX\u300d\" rel=\"\" data-success_message=\"\">\u67e5\u770b\u5167\u5bb9<\/a>\t<span id=\"woocommerce_loop_add_to_cart_link_describedby_24145\" class=\"screen-reader-text\">\n\t\t\t<\/span>\n<\/li>\n<\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a1df109 e-flex e-con-boxed elementor-invisible e-con e-parent\" data-id=\"a1df109\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e26a949 e-con-full e-flex e-con e-child\" data-id=\"e26a949\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eacb8ee elementor-widget elementor-widget-text-editor\" data-id=\"eacb8ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><del>\u3000\u3000\u3000<\/del>\u3000ARTICLES<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8388d58 elementor-widget elementor-widget-heading\" data-id=\"8388d58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u76f8\u95dc\u6587\u7ae0<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28b7276 elementor-grid-tablet-3 elementor-grid-3 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"28b7276\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns_tablet&quot;:&quot;3&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-23982 post type-post status-publish format-standard has-post-thumbnail hentry category-press-release category-brands tag-genesys\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/hualiteq.com\/en\/article\/cxtour-asia-2026-intaipei\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2026\/07\/scimgUoFDv5.webp\" class=\"attachment-full size-full wp-image-24068\" alt=\"Cx Tour Asia 2026 1\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/hualiteq.com\/en\/article\/cxtour-asia-2026-intaipei\/\" >\n\t\t\t\tGenesys \u4eae\u76f8 CX Tour Asia 2026 \u5c55\u793a AI \u667a\u6167\u5ba2\u670d\u5275\u65b0\u61c9\u7528\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t2026-07-07\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21325 post type-post status-publish format-standard has-post-thumbnail hentry category-press-release category-perspective category-brands tag-genesys\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/hualiteq.com\/en\/article\/%e8%8f%af%e5%8e%9a%e5%8f%97%e9%82%80%e5%87%ba%e5%b8%ad-genesys-xperience-2025\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2025\/12\/\u83ef\u539a-Genesys-Xperience-2025_1000\u00d71000.png\" class=\"attachment-full size-full wp-image-21338\" alt=\"\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/hualiteq.com\/en\/article\/%e8%8f%af%e5%8e%9a%e5%8f%97%e9%82%80%e5%87%ba%e5%b8%ad-genesys-xperience-2025\/\" >\n\t\t\t\t\u83ef\u539a\u53d7\u9080\u51fa\u5e2d Genesys Xperience 2025\uff0c\u6df1\u5165\u898b\u8b49 Agentic AI \u9a45\u52d5\u7684\u5168\u7403 CX \u9032\u5316\u95dc\u9375\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t2025-12-05\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-10938 post type-post status-publish format-standard has-post-thumbnail hentry category-press-release category-brands tag-genesys\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/hualiteq.com\/en\/article\/g-summit-seasia-2023-%e8%8f%af%e5%8e%9a%e5%8f%97%e9%82%80%e7%82%ba%e5%8f%b0%e7%81%a3%e5%94%af%e4%b8%80%e4%b9%9f%e6%98%af%e7%8d%a8%e5%ae%b6%e5%90%88%e4%bd%9c%e5%a4%a5%e4%bc%b4%e6%b4%bb%e5%8b%95\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/hualiteq.com\/wp-content\/uploads\/2023\/10\/pic1.jpg\" class=\"attachment-full size-full wp-image-10940\" alt=\"\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/hualiteq.com\/en\/article\/g-summit-seasia-2023-%e8%8f%af%e5%8e%9a%e5%8f%97%e9%82%80%e7%82%ba%e5%8f%b0%e7%81%a3%e5%94%af%e4%b8%80%e4%b9%9f%e6%98%af%e7%8d%a8%e5%ae%b6%e5%90%88%e4%bd%9c%e5%a4%a5%e4%bc%b4%e6%b4%bb%e5%8b%95\/\" >\n\t\t\t\tG-SUMMIT | SEAsia 2023 \u83ef\u539a\u53d7\u9080\u70ba&#8221;\u53f0\u7063\u552f\u4e00\u4e5f\u662f\u7368\u5bb6\u5408\u4f5c\u5925\u4f34&#8221;\u6d3b\u52d5\u82b1\u7d6e\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\t2023-10-13\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>BRAND STORY Genesys delivers customer experience and contact center technology through its flagship product, Genesys Cloud\u2122, covering omnichannel routing, AI virtual assistants, and conversational<\/p>","protected":false},"author":22,"featured_media":24147,"parent":22772,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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