Market research company Omdia revealed in its Enterprise SBC and VoIP Gateway Market Tracking Survey ‒ 2021 Q4 analysis report that AudioCodes achieved the world's highest SBC revenue share, accounting for 18.5% for the whole year.
Introduction to SBC (Session Border Controller)
In today's rapidly evolving hybrid workplace, where effective collaboration is critical and employees can be located virtually anywhere, the Session Border Controller (SBC) is a key piece of the networking puzzle.
SBC connects unified communications (UC) platforms and contact centers to each other and to SIP trunking services. They ensure secure, seamless and reliable interactions between team members, whether in the office or at home, which in turn helps keep businesses productive in a competitive world.
But that's not all. SBC also plays a critical role in supporting enterprises' coexistence or migration strategies and protecting them from fraud and malicious attacks.
The AudioCodes Mediant Series SBCs are a range of versatile platforms that support interoperability with any voice communications system and maintain high availability at any scale to ensure uninterrupted service.
In fact, market research firm Omdia revealed in its Enterprise SBC and VoIP Gateway Market Tracker - Q4 2021 Analysis Report that AudioCodes ranked highest with an annual global SBC revenue share of 18.5%.
10 important reasons why enterprises choose AudioCodes SBC solutions
1. Unparalleled security
AudioCodes Mediant SBC provides on-premises and cloud-based unified communications solutions with exceptionally strong protection against DoS/DDoS attacks, fraud and service theft, as well as protection against cyberattacks and other service-impacting events. Extensive security mechanisms analyze each enterprise's unique VoIP traffic behavior to provide unparalleled protection while ensuring legitimate traffic passes quickly and without interruption.
2. Comprehensive operability
Mediant SBC is certified by leading UC providers such as Microsoft Teams (for Direct Routing and Operator Connect), Zoom and RingCentral, and contact center providers such as Genesys (for Engage and Cloud), Microsoft Dynamics 365 and Avaya . AudioCodes SBC has the most comprehensive SIP and media interoperability capabilities on the market, ensuring smooth deployment of unified communications systems and seamless SIP trunk connections. Based on years of investment in interoperability, Mediant SBC is uniquely positioned to facilitate easy communication across different SIP domains without losing business functionality. Our unique SBC wizard makes configuring AudioCodes SBC easy. Fully loaded with templates covering over 2000 UC to UC or UC to SIP trunk combinations, configuration files are ready in minutes.
3. Flexible choice of private cloud and public cloud
AudioCodes software SBC can be deployed on servers, virtualized environments, private clouds or public clouds such as Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP). Mediant Cloud Edition (CE) SBC features a unique cloud-native architecture that enables customers to optimize resource usage on their cloud infrastructure through customized cloud strategies. It provides real-time elasticity that can scale up or down the cloud resources required for current communications loads. It includes true high availability in any cloud environment, providing true communication continuity even during switchover to a backup server. Mediant CE is available from leading marketplaces with flexible certification options, including a pay-as-you-go model.
4. Microsoft Teams certified and most widely deployed
Not only is AudioCodes' feature-rich SBC fully certified for Microsoft Teams, it is also the most widely deployed SBC in the entire Microsoft Teams space. AudioCodes SBC is one of the first products on the market to support direct routing and media optimization for Microsoft Teams, based entirely on Microsoft's own specifications. In addition, they are fully equipped to allow enterprises to gradually migrate from traditional telephony to unified communications.
5. SBC migration strategy applicable to any object
Because of its broad interoperability, AudioCodes SBC is ready to support any enterprise's coexistence or migration strategy. Each AudioCodes Mediant SBC is part of a comprehensive product suite, runs the same software and provides the same interoperability, security and media processing capabilities. When it comes to deployment options, the sky is the limit. Customers can choose a hardware platform or software platform located on-premises in a data center or other preferred cloud environment. Mediant SBC scales from as few as ten sessions to tens of thousands of sessions, with the feature parity of 100% and support for high availability. The Mediant family also includes hybrid models capable of connecting to TDM trunks of all sizes, with migration paths that support SBC functionality and license mobility to avoid additional costs.
6. Excellent business continuity
AudioCodes SBC puts service continuity at the center. In the event of a WAN communications failure, a range of features come into play, including local site survivability for headquarters and remote branch offices, multi-trunk support, and PSTN fallback to allow outgoing calls. Additionally, an on-site high-availability platform can be deployed to provide customers with the required level of resiliency and redundancy through the SBC itself.
7. Flexible certification licensing
AudioCodes' flexible SBC licensing model enables customers to control license usage, optimize license utilization and ensure responsiveness to changing network traffic demands. AudioCodes SBCs can be delivered with their own permanent licenses, or licenses can be purchased centrally and installed on deployed SBCs as needed. The AudioCodes Flex licensing model further expands the license pool, allowing customers to control how licenses are distributed across their network and increase or decrease the licenses deployed on the SBC when traffic needs change.
8. Advanced management and analysis tools
Trusted AudioCodes SBC delivers high-quality speech, with advanced quality monitoring and analysis tools ensuring business users can hear and be heard. AudioCodes' innovative One Voice Operations Center (OVOC) provides comprehensive centralized network management, allowing users to quickly identify and correct voice-related network issues.
9. Easily modernize your network
AudioCodes SBC is the perfect choice for large enterprises looking to modernize their existing distributed heterogeneous networks. AudioCodes' novel architecture provides multi-UCaaS and multi-CCaaS support, centralized dial plans and routing policies, and the ability to easily integrate with third-party services such as call screening to seamlessly embed enterprise communications solutions into digital work environment.
10. Global experts at your service
AudioCodes' global support services ensure that our partners and customers have a successful product experience. The extensive knowledge of our experts supports our community as needed at every stage of the project, including initial analysis, solution architecture design, project management, deployment services and remote configuration, support services and managed services options.
Want to know more product information about AudioCodes Mediant and SBC series,
You can call 02-27060585 or write to marketing@test.hualiteq.com and someone will be at your service.
