leader in Taiwan's ICT industry
Wah Hou Co., Ltd. has been deeply rooted in Taiwan's ICT industry for many years. Representing numerous top international brands, the company provides comprehensive services ranging from product consultation and solution planning to installation and technical support, assisting many Taiwanese enterprises and organizations in implementing their ICT network infrastructure.
Services
With over 40 years of ICT professional experience, representing more than 30 internationally renowned brands, and having built integrated solutions for over 2,000 medium and large enterprises, we provide one-stop services ranging from needs assessment and system design to implementation and maintenance, helping businesses achieve a secure, stable, and scalable digital workspace.
Customer Service Center and Experience
Video Conferencing and Hybrid Work
Telephone systems and communication equipment
IT Infrastructure and Virtualization
AI Voice and Conversation
Professional Audio-Visual and Commercial Audio
Cybersecurity
Customized planning
Latest News
From audio-visual to intelligent: Pro AV cross-brand integration applications: Huahao brings intelligent evolution of conference video
As hybrid office and multi-space applications become more popular, modern enterprises have upgraded the “audio-visual experience” of meeting rooms from basic viewing and listening to seeking the ultimate.
AI intelligent outbound call: From passive customer service to proactive customer service
Traditional customer service centers mostly involve waiting for customers to come in, but many companies actually have a large number of proactive contact requests every day, such as payment reminders and appointment confirmations.
Call centers don't just take calls | Omnichannel engagement is the next step
As customer communication habits change, the entry point for corporate services has shifted from digital channels such as phone and text chat to web-based calling (WebCall), app-based calling (AppCall), and even video calling; companies are moving from traditional call centers to truly omnichannel customer service centers.
Why choose Hua Hou
Established for over 40 years, Huahou Co., Ltd. has deeply cultivated Taiwan's ICT industry, representing over 30 international brands. Specializing in smart meeting collaboration, video automation control, and AI customer service solutions, the company helps businesses enhance service quality and operational efficiency. Huahou has obtained ISO 27001 Information Security Management System certification, continually refining its security management and service processes to provide clients with secure, robust, and trustworthy digital transformation solutions.
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