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   RMX Seamless Connectivity Solution

Customized Huahao RMX Seamless Integration Solution

Comprehensive optimization strategies for security regulations, compatibility with existing hardware equipment, and user operating habits

Using Pexip Infinity core technology, it provides 100% on-premises deployments, extreme security compliance, and full system compatibility, allowing it to operate in fully closed (air-gapped) military dedicated network environments, ensuring the absolute zero leakage of data and conversation trails, achieving extreme security protection and zero-pain cross-system interfacing.

   PAIN POINTS

The 3 most common problems encountered when connecting systems and equipment

Outdated videoconferencing and communication equipment are approaching their expiration date every year. However, for government agencies and high-security units, “replacing equipment” is never just a simple procurement matter; it is a series of interconnected challenges that affect cybersecurity compliance, existing investments, and personnel operating habits.

Rmx Seamless Connectivity 1
Equipment needs to be bought, installed, and understood again.

"I don't know what specs to purchase to meet security compliance requirements; after painstakingly testing and installing the equipment, the contractor found that the system simply wouldn't work..." The waiting period before the new equipment goes online is often longer than you might imagine. Certification, security audits, and room configuration all consume budget and time.

Rmx Seamless Connectivity 2
System habits cannot be carried over; they need to be learned anew.

After overcoming the hurdles of hardware and cybersecurity, we finally entered the new system interface, but we couldn’t find the familiar button locations… The original operating logic and SOP were no longer applicable, meaning that every time the system was iterated, we had to conduct a new training session for all the employees, and the official launch date was subsequently delayed.

Rmx Seamless Connectivity 3
When encountering professional problems, no one can ask for help.

"We have tried all the methods in the original technical documentation, but the problem still remains…", the international original manufacturer's standard technical documentation and remote support processes rarely cover the special situations commonly encountered by public and high-security agencies. Once a system experiences an anomaly, the original engineer cannot understand the special deployment environment, and the problem remains unresolved. The pressure of the audit timeline cannot wait for anyone.

The pain points of military cybersecurity threats and modern communication

Rmx Seamless Connectivity 4
Cloud risk & physical isolation

Cloud security risks: Public cloud SaaS video platforms (such as Zoom and Teams cloud versions) transmit data through external servers, which cannot meet strict military confidentiality regulations.

Physical isolation requirements: Confidential networks (such as military dedicated networks or classified networks) must be isolated from the external network by 100% isolation levels; traditional platforms are difficult to maintain and license without full internet connectivity.

Rmx Seamless Connectivity 5
Equipment cost & Auditing difficulty

There is also the sunk cost of equipment: the room has been built with a large number of expensive traditional SIP/H.323 hardware MCU and video terminals, and the cost of forced elimination and comprehensive replacement is enormous.

 

Difficulties in tracing and auditing: When irregularities occur or investigations are needed afterwards, the past meeting logs and retrieval mechanisms are incomplete, lacking a standardized interface that is connected to modern SIEM systems.

💡過高的過渡期成本與學習門檻,常導致新採購的設備效益無法如期發揮。

   SOLUTIONS

Customized by Huahao: Seamless integration solution for RMX

以 Pexip Infinity As a core technology foundation, Hua Tuo provides one-stop seamless integration services, ensuring that system updates no longer involve re-engineering, but instead represent a timely and effective security upgrade and efficiency enhancement.

01 Customization Service​

The system interface and operation are similar to 70% or more, significantly reducing the learning time and accelerating the time for the new system to go online.

02 Non-red supply chain equipment

Avoid remote control of equipment or data leakage to ensure that security vulnerabilities are not present.

03 Professional advisory team

Original factory-certified engineers provide all-round, end-to-end support.

04 Real-time service nationwide 

We have professional sales and technical teams in North, Central, and South China, so there is no problem of geographical restrictions.

Protecting existing investments: Seamless integration of traditional architectures

Fully native compatible with the entire agreement

Breaking the technology isolation, it natively supports multiple communication protocols such as SIP, H.323, WebRTC, and PSTN, enabling seamless interoperability across different protocols.

Seamless integration with legacy hardware

No need for "Rip and Replace"; perfectly compatible with expensive hardware endpoints from Cisco, Poly (Polycom), Lifesize, etc.

Seamless integration with modern platforms

Featuring the industry’s strongest universal gateway, it can serve as a security gateway to isolate external risks when connecting to Teams/Webex in the future.

One-Touch Join

Deeply integrated with the military’s internal calendar server, it enables traditional conference room hardware to enjoy the modern “one-click meeting” experience, reducing the operational threshold.

   SECURITY & COMPLIANCE

Defense-grade information security and compliance verification

Security aspects
Pexip Infinity solution technology advantages
Deployment modeSupports Air-Gapped complete physical isolation, allowing it to operate without any external cloud authentication or connectivity.
Military-grade certificationPassed the U.S. Department of Defense DoD JITC APL certification and qualified for FIPS 140-3 / FIPS 140-2 encryption module certification.
Encryption standardsAES-256 military-grade media encryption is used throughout the entire process, and the signal transmission is encrypted using TLS 1.3.
Zero trust architectureSupports SAML/OIDC identity authentication, features RBAC and ABAC permission control, and provides conference waiting rooms and one-time VMR codes for one-time meetings.
Confidential markingSupport Session Labelling, which can display confidential/highly confidential warning floating watermarks.

Forensics and Auditing: Complete Historical Records and Retrieval Mechanism

Comprehensive CDR record

Detailed records of the initiator, participants, IP address, endpoint type, and encryption level of each call. 100% are stored in a private database within the unit, not through external third-party servers.

System log (SIEM) integration

All administrator operations and permission changes are logged. Support for standard Syslog output, seamless integration with SOC monitoring centers or SIEM tools such as Splunk, for real-time alerts.

Recording and streaming on local storage

Meeting recordings and presentation materials can be directly exported to the local security storage server (NAS/SAN) designated by the unit, providing a complete API connection to the internal file management system for archiving and retrieval.

CUSTOMIZE

Customized integration for Huahao

Continue with existing investments

Integrates the current Pexip conferencing service with video endpoints.

Customized according to the process

Meeting rules, authority structure, and notification content are adjusted according to the organization.

Single-entry operation

Users complete all meeting-related tasks using a browser.

💡Through the customization design by the Huahao professional team, the user interface and existing operating logic are highly consistent, significantly shortening the training time and enabling the new system to go online within the shortest time possible.
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