Solution - Video platform selection


How to choose the right business video conferencing platform

Image: Provided by Lifesize

In business group meetings, the visual content needed goes beyond just seeing the participants. It is crucial for attendees to clearly view the "subject of discussion," which could be product design drafts, topic presentations, or even an extremely complex Excel sheet. This clearly differentiates business video conferencing platforms from typical instant messaging software.

In an era where information exchange is becoming increasingly frequent, choosing a powerful and stable business video conferencing platform requires considering several factors. Below are some key points for reference:

No Additional Costs for Connecting to Existing Video Equipment:

In fact, most companies already have "meeting room-type" hardware video conferencing equipment in place. Therefore, when choosing a business video conferencing platform, it's essential to consider compatibility with existing investments. Some platforms on the market are compatible with various major hardware meeting room systems, but may require additional fees to connect. What initially seems like a low-cost solution can become expensive once the connection fees for existing company equipment are added, increasing overall costs. The ideal scenario is when you purchase a cloud service with 50 connection points, and these 50 points should easily connect, whether it’s via mobile devices, computers, or the company's meeting room video conferencing equipment, without concerns about additional service fees for certain devices. Therefore, selecting a platform that supports existing equipment without charging extra fees should be the first key consideration.

2. Ease of Setup:

IT solutions have entered the cloud era, and a basic requirement for video conferencing platforms is that customers should not need to set up complex server clusters themselves. Instead, they should be able to start using video conferencing with the devices they already have on hand.

3. Cross-Device Support:

Smartphones, laptops, and tablets are the basic requirements. Most companies also typically have hardware-based video conferencing equipment already set up in meeting rooms, and these existing video conferencing systems must also be able to seamlessly integrate.

4. No Account Required to Join Instantly:

Video conferencing is different from phone calls. If invited participants need to go through tedious procedures, such as creating an account online, the practicality of the platform is reduced. Invitees or external participants should be able to immediately join the meeting and view the video using their available devices, without the need for extra steps.

5. Compatibility and Resolution of Data Presentation:

Computer image data must be transferable across heterogeneous platforms. Some cloud platforms can only transmit data and images between computer platform systems but may lack compatibility with common large-scale meeting room hardware systems. Users may only realize after purchasing and starting to use the system that it is incompatible with the high-end systems they previously bought, resulting in data visibility issues and an inability to exchange information. Additionally, some platforms may not display computer screen content on mobile devices or tablets. These are key considerations that should not be overlooked.

Additionally, the resolution of data and image transmission is crucial. Most mainstream systems generally support Full HD (1920×1080), while some higher-end systems even support 4K resolution, catering to the high-resolution needs in certain industries. Moreover, if the video platform not only provides cloud services but also has on-premises video servers, it can better ensure complete audio and video quality. This aspect should be evaluated based on specific needs.

6. Platform Stability and Service Quality:

There are many cloud video conferencing platforms on the market, but when considering system stability and service quality, it's important to pay attention to which cloud the solution is built on. If the solution is built on a well-known cloud platform, such as Amazon Web Services, the bandwidth and service stability will naturally provide much more reassurance.

The distributor is also a key factor influencing service quality. It’s important to choose a distributor with years of sales experience and not limited to a single video conferencing brand. A distributor with extensive integration experience can recommend different products and provide technical support based on the customer's needs. Hualiteq, with service locations in northern, central, and southern Taiwan, as well as in Mainland China and Southeast Asia, is able to provide customers with comprehensive services and support.


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Hualiteq

Hualiteq has been deeply rooted in Taiwan's telecommunications industry for over 40 years, representing numerous world-leading technology brands. We offer comprehensive services, including product consultation, solution design, technical support, and after-sales service, to help Taiwanese enterprises optimize their communication, network, and customer service center infrastructures. Since its establishment, Hualiteq has leveraged its extensive practical experience to deliver efficient and advanced communication experiences for its clients. In addition to its headquarters in Taipei, Hualiteq has service hubs in Taichung and Kaohsiung. In 2022, the company launched an Immersive Experience Center, providing clients with a more comprehensive showcase and interactive experience of its product offerings, continuing to collaborate with clients to shape the future.

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