CDC Ministry of Health and Welfare Department of Disease Control


[CDC, Department of Health and Welfare, Department of Disease Control] When facing an epidemic, it is necessary to discuss and communicate with local counties, cities and administrative units conveniently and quickly

Case Background and Client Needs:

Polycom, Ribbon, Harman, AudioCodes

Project Background and Client Requirements:

As the most important core agency for domestic public safety and health, the CDC has been committed to the prevention, control, monitoring and inspection of infectious diseases nationwide. When an epidemic strikes, it requires a lot of discussion and communication with local counties, cities and administrative units to provide This requires video conferencing equipment to achieve convenient and fast conference discussions.

Solutions Provided:

  1. Huahou planned a multi-point connection virtual conference room for it, using Polycom RMX2000 specification hardware and the new Clariti to achieve high flexibility and high availability.
  2. In response to the needs of remote offices, unrestricted internal and external network meetings can be achieved through the H.460 firewall penetration function of Ribbon VBP7301.
  3. Huahou provided Harman's Media Suite video and recording equipment, three conference rooms for recording and 6 online streaming, which provided the most immediate help to customers in data storage and online live broadcasting.

  4. Using Audio Codes' MediaPack series of products, existing traditional telephone, fax machines and switching systems can be integrated to convert analog line calls to IP telephone networks or used to connect to new IPPBX systems.


Client Achievement Highlights:

After using the above solutions, whether it is in mobile office, remote video collaboration, or the use of old phones, there is higher usability and convenience, and it also indirectly improves the delivery of information, whether it is for disease control. The management office or other relevant units can provide more substantial help.


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Hualiteq

Hualiteq has been deeply rooted in Taiwan's telecommunications industry for over 40 years, representing numerous world-leading technology brands. We offer comprehensive services, including product consultation, solution design, technical support, and after-sales service, to help Taiwanese enterprises optimize their communication, network, and customer service center infrastructures. Since its establishment, Hualiteq has leveraged its extensive practical experience to deliver efficient and advanced communication experiences for its clients. In addition to its headquarters in Taipei, Hualiteq has service hubs in Taichung and Kaohsiung. In 2022, the company launched an Immersive Experience Center, providing clients with a more comprehensive showcase and interactive experience of its product offerings, continuing to collaborate with clients to shape the future.

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