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HP Poly Trio 8500 conference phone

The Polycom RealPresence Trio 8500 is a versatile SIP-compatible IP conference phone that can connect to your IP PBX or compatible cloud service provider. It features 360-degree microphone coverage with HD audio technology for clear and natural conversations. The Trio 8500 comes with a large touchscreen and intuitive interface, built-in Wi-Fi, Gigabit Ethernet, and Bluetooth support, and has a microphone pickup range of up to 14 feet. Installation and setup are also simple when you add the optional extension microphone. Longer conference tables can maintain full audio coverage with the addition of an optional microphone.

  • Gesture control, multi-point touch capacitive touchscreen, paired with a virtual keyboard on the screen
  • 5-inch color LCD (720 x 1280 pixels), 9:16 aspect ratio
  • 3 backlit silent buttons
  • 360-degree microphone recording range
  • 14-foot (4.2 m) microphone range; suitable for medium-sized conference rooms
  • The optional wired extension microphone allows you to easily extend the audio range.
  • Polycom HD Voice and Acoustic Clarity Technology
  • Single 10/100/1000 Gigabit Ethernet port
  • Support for mixed registrations; you can register on up to 3 different platforms at the same time.
  • A maximum of 2 lines can be registered simultaneously (on the same platform).
  • Local 5-way high-quality voice conference
  • Built-in Bluetooth 4.0
  • Can connect to mobile devices via Bluetooth, USB micro or NFC
  • Can be connected to a computer or laptop via USB 2.0 Type-A
  • Support QoS – IEEE 802.1p/Q tags (VLAN), Layer 3 TOS and DSCP
  • Powered via 802.3at Ethernet (downstream compatible with 802.3af PoE), optional PoE+ injector or optional power kit
  • Based on open standards, ensuring interoperability with mainstream open SIP and video platforms (H.264 AVC, H.264 High Profile, X-H.264UC)
  • Additional accessories and cameras can be added to the Polycom Trio Visual+ to enhance video conferencing and content sharing collaboration capabilities.
  • The device certificate has been installed at the factory.

User Manual

Specification sheet

USER INTERFACE FEATURES
  • Gesture-based, multitouch-capable capacitive touch screen
  • 5-inch color LCD (720 x 1280 pixels), 9:16 aspect ratio
  • Virtual keyboard on-screen
  • 1x USB 2.0 Type A-compliant host port USB battery charging BC1.2 compliant
  • 1x USB 2.0 Micro-B device port
  • Integrated Bluetooth 4.0
  • Three illuminated mute buttons
  • Unicode UTF-8 character support
  • User interface localized in Arabic, Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish and Swedish
AUDIO FEATURES
  • Three MEMS microphones
  • Speaker
    – Frequency 180-14,000 Hz
    – Volume: 90 dB at 0.5 m peak volume
  • 4.3 m/14 ft microphone pickup range
  • Supported codecs:
    – G.711 (A-law and μ-law)
    – G.719
    – G.722
    – G.722.1, G.722.1C
    – G.729AB
    – Poly Siren 7, Siren 14
    – SILK
  • hp poly HD Voice
  • Poly Acoustic Clarity technology provides full-duplex conversations, acoustic echo cancellation, and background noise suppression—compliant with Type 1 (IEEE 1329 full duplex).
  • Poly NoiseBlock
  • Voice activity detection
  • Comfort noise generation
  • DTMF tone generation (RFC 2833 and in-band)
  • Low-delay audio packet transmission
  • Adaptive jitter buffers
  • Packet loss concealment
  • Bluetooth device pairing for wideband speech and multimedia streaming (HFP/AD2P)
CALL HANDLING FEATURES
  • Up to three lines (max 1 Skype for Business)
  • Shared call/bridged line appearance
  • Distinctive incoming call handling/call waiting
  • Call timer and call waiting
  • Call transfer, hold, divert (forward), pickup
  • Called, calling, connectedparty information
  • Local five-way audio conferencing
  • One-touch speed dial and meeting join
  • Do-not-disturb function
  • Local configurable digit map/dial plan
  • Corporate directory access using LDAP
  • Visual conference management
  • Daisy-chain up to four
NETWORK AND PROVISIONING
  • Open SIP
  • Skype for Business certified
  • Microsoft Teams certified
  • Zoom certified
  • SDP
  • IETF SIP (RFC 3261 and companion RFCs)
  • Single-port gigabit Ethernet 10/100/1000Base-TX across LAN
  • Network setup using the manual or dynamic host configuration protocol (DHCP)
  • Time and date synchronization using SNTP
  • Central provisioning based on FTP/TFTP/HTTP/HTTPS servers
  • Poly Zero Touch Provisioning
  • Provisioning and call server redundancy supported
  • Provisioning based on RealPresence Resource Manager (v 10.1 or above)
  • PDMS-E, PDMS-SP
  • QoS Support
    – IEEE 802.1p/Q tagging (VLAN), layer 3 TOS, and DSCP
  • VLAN-CDP, DHCP VLAN discovery
  • LLDP-MED for VLAN discovery
SECURITY
  • FIPS 140-2 compliant cryptographic module
  • 802.1X authentication and EAPOL
  • Media encryption via SRTP
  • Transport layer security (TLS v 1.2)
  • Encrypted configuration files
  • Digest authentication
  • Password login
  • Support for URL syntax with password for the boot server address
  • HTTPS secure provisioning
  • Support for signed software executables
POWER
  • LAN IN: Built-in auto-sensing IEEE 802.3at. PoE Device (Class 4)1. Backward compatibility with IEEE 802.3af
  • Optional power kit includes extended single-port gigabit midspan, 802.3at Type 2 compliant local power cord and network cable (2200-66740-xxx).
APPROVALS
  • Japan MIC/VCCI Class B
  • FCC Part 15 (CFR 47) Class B
  • ICES-003 Class B
  • CISPR22 Class B
  • VCCI Class B
  • EN 301 489-1, EN 301 489-17
  • EN61000-3-2; EN61000-3-3
  • NZ Telepermit
  • Australia RCM
  • ROHS compliant
  • Compliant with Energy Star
RADIO
  • US
    – FCC Part 15.247
  • Canada
    – RSS 247 Issue 1
  • EU
    – ETSI EN 300 328 v1.9.1
  • Japan
    – Japan Item (19)
  • Australia
    – AS/NZ4268
SAFETY
  • UL 60950-1
  • UL 62368-1
  • CE Mark
  • CAN/CSA-C22.2 No. 60950-1-03
  • CAN/CSA C22.2 No. 62368-1-14
  • EN 60950-1
  • EN 62368-1
  • IEC 60950-1
  • IEC 62368-1
  • AS/NZS 60950-1
  • AS/NZS 62368-1-17
ENVIRONMENTAL CONDITIONS
  • Operating temperature: 0° to 40°C (+32° to 104°F)
  • Relative humidity: 5% to 95%(non-condensing)
  • Storage temperature: -20° to +70°C (-4° to +160°F)
POLY TRIO 8500 SHIPS WITH
  • Open SIP Conference phone 2200-66700-025 OR Skype for Business or Microsoft Teams conference phone 2200-66700-019
  • 7.6 m/25 ft network cable CAT 5e
  • Cable wrap
  • Tactile overlay for improved accessibility
  • Setup sheet
ACCESSORIES (OPTIONAL)
  • Poly Trio 8500 Expansion Microphones (2200-65790-001)
  • USB 2.0 Cable, 1.2 m/4 ft (2200-49307-002)
WARRANTY
  • 1 year
PHONE DIMENSIONS (L X W X H)
  • 35.6cm x 30.9cm x 7cm
PHONE WEIGHT
  • 985 g/2.2 lbs
BOX DIMENSIONS (L X W X H)
  • 41 cm x 36 cm x 9 cm
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