[News] Huahou held "GC Transformation on LINE" to transform customer service into a new channel for performance growth!

?Huahou teamed up with Genesys, the leading customer service contact center software brand, EPOS I SENNHEISER, the leading Danish headphone brand, and AudioCodes, the professional voice gateway and server brand, to hold the "LINE GC Becomes a Phoenix" event, which came to a successful conclusion! !


Thanks to Economic Daily, Business Daily, Yahoo News, Taiwan Business News Network, Sweet Potato Vine, HiNet News, Yin News...etc., for your enthusiastic reporting.

Reprinted news text:


After Covid-19, it has become an important topic for leaders in the post-epidemic era to prompt global companies to optimize the work experience of employees in hybrid offices and assist employees in achieving optimal performance. Hua Hou Co., Ltd. has been deeply engaged in remote conference equipment planning and integrated projects in Taiwan for more than 30 years, playing an indispensable role in the process of global enterprise transformation and optimization.
The global leading brands Genesys® and LINE integrated technical services, allowing enterprises to have an in-depth understanding of the cloud integration services of Genesys Cloud CX, and invited leading multinational companies such as Electrolux, Coca-Cola, Microsoft, Lenovo, Hermès, Xiaomi, and Atomy to share their cases. The customer contact centers planned and constructed by Hua Hou include China Trust, Commonwealth Bank, Fubon Bank, KGI Bank, Taiwan Mobile, DKSH, etc. When the epidemic is serious, it will also assist the customer service contact center to seamlessly integrate home office or remote services, so that service quality will not be reduced or even interrupted due to the epidemic.
Huahou is the exclusive agent of Demant Group, a century-old Danish hearing medical brand. Its EPOS I SENNHEISER and three product lines ADAPT, EXPAND and IMPACT demonstrated excellent audio quality and the amazing anti-noise function of headphones on site. The new EXPAND 40+ uses EPOS VOICE technology and 3 beamforming microphones to dynamically adjust the sensitivity according to the sound and sound source in the meeting. Nordic boutique design, matte black appearance and metallic touch add to the texture of the conference room.
The AudioCodes brand represented by Huahou was founded in Israel in 1993 and listed on Nasdaq. It has more than 770 employees worldwide, among which 40% focuses on R&D and is a leader in the global VoIP and data communications market. The latest application technology of AudioCodes will be shared on site, such as: Genesys, Microsoft, Google, AWS, etc. It is the preferred brand for all-IP voice networks.
Huahou has been working in Taiwan for many years, providing product consultation and solutions. Services include multinational enterprises, listed companies, government agencies, educational institutions, etc. This year, the Taipei Exhibition Center will be opened to plan conference room scenes of different sizes and interact with equipment of various brands. VIPs are welcome to come and experience it.

Hualiteq

Hualiteq has been deeply rooted in Taiwan's telecommunications industry for over 40 years, representing numerous world-leading technology brands. We offer comprehensive services, including product consultation, solution design, technical support, and after-sales service, to help Taiwanese enterprises optimize their communication, network, and customer service center infrastructures. Since its establishment, Hualiteq has leveraged its extensive practical experience to deliver efficient and advanced communication experiences for its clients. In addition to its headquarters in Taipei, Hualiteq has service hubs in Taichung and Kaohsiung. In 2022, the company launched an Immersive Experience Center, providing clients with a more comprehensive showcase and interactive experience of its product offerings, continuing to collaborate with clients to shape the future.

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