BRAND STORY
Brand Introduction
Sangoma provides enterprise-grade Communications-as-a-Service (CaaS) solutions, with a product portfolio covering UCaaS (Switchvox Cloud, Business Voice+), CCaaS (Sangoma CX), CPaaS (APIs, SMS, fax), and on-premises PBX systems (FreePBX, PBXact). It also offers a complete hardware line including VoIP gateways, SBCs, IP phones, and headsets, as well as SD-WAN cybersecurity services. Sangoma is additionally the primary developer and sponsor of Asterisk and FreePBX, the world's most widely used open-source communications software. Currently, the company serves over 100,000 customers with more than 2.7 million UC seats, and has been recognized in the Gartner Magic Quadrant for UCaaS for 10 consecutive years.
Sangoma was founded in Toronto, Ontario, Canada in 1984, and is now headquartered in Markham. It is publicly listed on the Toronto Stock Exchange (TSX) and Nasdaq (SANG), with approximately 644 employees globally and a fiscal year 2025 (FY2025) revenue of about $247 million. The company has rapidly scaled through strategic acquisitions, notably acquiring FreePBX (2015), Digium/Asterisk (2018), Star2Star (2021), and NetFortris (2022). It primarily serves small to large enterprises, as well as telecom service providers and contact center markets, with customers in over 150 countries.
CORE STRENGTHS
Exclusive Technology and Core Advantages
Asterisk and FreePBX Open Source Ecosystem
As the primary developer and sponsor of Asterisk, the world's most widely used open-source IP PBX framework, and FreePBX, the open-source PBX graphical interface, we maintain the foundational layer of the global open-source telephony system ecosystem, serving millions of SMB, enterprise, and service provider installations worldwide.
Cloud, on-premise, and hybrid 3-in-1 UC deployment
UCaaS, CCaaS, and CPaaS platforms are all self-developed and support cloud, on-premise (FreePBX, PBXact, Switchvox), and hybrid deployments, allowing partners to recommend the most suitable deployment model for clients with varying needs, budgets, and compliance requirements under a single vendor framework.
end-to-end communication hardware supply chain
Hardware combinations cover IP desktop phones (P/S series), wireless headsets, Vega series VoIP gateways connecting traditional TDM/PSTN to IP networks, SBCs, analog telephone adapters, and Wi-Fi access points, providing a complete single-vendor hardware and software stack from endpoint to cloud.
Single vendor integrating UCaaS, CCaaS, and network services
Integrate UCaaS, CCaaS, CPaaS, SIP trunking, SD-WAN, and managed network security into a single contract and support team, allowing enterprises to scale or combine communications, networking, and connectivity services without managing multiple vendors, effectively controlling costs.
AWARDS & RECOGNITION
Market recognition and awards
2024 Gartner Magic Quadrant for Unified Communications as a Service Worldwide — Recognized Vendor
2023 Frost & Sullivan Frost Radar North American UCaaS Market — Leader
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