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Solution-Basic architecture of video conferencing

The advent of the internet age has changed how business professionals define meetings, using cloud services and smart devices as tools for remote meetings. Image: Provided by Poly. The advent of the internet age has changed how business professionals define meetings. A few years ago, people were still using in-room video conferencing equipment for remote meetings.

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CTBC Bank Co., Ltd.

[CTBC Bank] Omnichannel, unified innovative customer service experience. Using the Genesys PureEngage system. Case study brand: Customer case background and needs: CTBC Bank was founded in 1966 and has accompanied Taiwan's economic growth for decades.

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Remote Mobile Meetings

Provide real-time support to field engineers for issue resolution via mobile devices or laptop video calls, eliminating the need for engineering staff across northern, central, and southern locations to travel to the office for meetings. Case study brands used: AVer SVC500, EVC130. Customer case background and requirements: The company wanted to enable engineering personnel across northern, central, and southern locations to avoid coming to the office.

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health life

[Cigna] EPOS durability and all-day wearing comfort allow employees to focus on every customer call. Models: SH230 and SC230. Case Study Brand: Customer Case Background & Needs: Cigna is dedicated to helping customers live healthier, more secure lives.

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